Shipping
Rates
- Shipping rates can be easily calculated at checkout by inputting your zip code or City/State. All in stock products ship within 1-5 business days! Desert Armor is not responsible for lost or stolen packages.
- Roof Top Tents include free shipping unless otherwise stated and are shipped to the nearest Freight Hub for customer pickup. Freight hubs are typically within 30 miles of your zip code unless you live in a rural area. You’d pick the tent up yourself from the freight hub. The freight provider will contact the customer at the phone number they provide when the shipment is available for pickup. Residential delivery with lift gate service is available for an additional $150. Please see our Shipping and Order FAQ section for any further questions about shipping. If you do not select the Residential Delivery + LiftGate options and request the freight company to deliver your tent, you will be billed directly by the freight company for those fees.
- If you require an address change after you have received a shipment confirmation email you will be responsible for any reconsignment fees and/or holding fees that your freight incurs with an en route address change.
When you receive your Rooftop Tent Shipment
Make sure to inspect your package for any damage before accepting it. If there is any possible damage that occurred in transit, please see our Shipping and Order FAQ section and reach out to us immediately before accepting the shipment. If you accept the package or for any reason and there is damage or an issue you will be liable for shipping and packaging costs to send back for replacement. If the item is removed from the original shipping pallet, opened or installed, the item is considered used and NO returns will be accepted.
Pick up
Please contact us at sales@desertarmorshop.com for available pickup options.